Terms & Conditions

1. About ASL Worldwide

ASL Worldwide Ltd ("ASL Worldwide", "we", "us" or "our") is a company registered in England and Wales. We provide freight forwarding and logistics services, including sea freight, air freight, road freight, rail freight, FCL and LCL shipping, customs clearance, warehousing and distribution, and cargo handling and related logistics services.

Our services may be provided directly by ASL Worldwide or arranged through third party carriers, agents, subcontractors, customs intermediaries, warehouses, and other logistics service providers.

2. Use of our website

You may use our website for lawful purposes only. You agree not to:

• Use the website in breach of any applicable law or regulation
• Attempt to gain unauthorised access to the website, its systems, servers or data
• Introduce viruses, malware or other harmful material
• Interfere with the operation or security of the website
• Use automated systems to scrape, copy or extract website content without our prior written permission
• Use the website to submit false, misleading or fraudulent information
• Attempt to impersonate ASL Worldwide or any of its employees, customers or business partners

We reserve the right to restrict or suspend access to the website where we reasonably believe these Terms have been breached or where necessary to protect the security and operation of our website.

3. Website information

We aim to ensure that the information published on our website is accurate and up to date. However, information on the website is provided for general information purposes only. Freight rates, transit times, sailing schedules, air freight schedules, service availability and other logistics information may change without notice and may be affected by factors outside our control. Information displayed on our website does not constitute a binding quotation, offer, booking confirmation or contract for the provision of services. Any quotation or booking will be subject to the specific terms and conditions provided with that quotation or booking confirmation.

4. Freight and logistics services

Where you engage ASL Worldwide to arrange freight forwarding or logistics services, additional terms and conditions may apply. These may include our applicable trading conditions, quotation terms, booking confirmation, carrier terms, warehouse terms, or the terms of any third party service provider involved in the movement or storage of your Goods. Where applicable, the terms governing a specific shipment will be provided to you before or at the time of booking. Nothing in these website Terms is intended to limit or replace any mandatory rights or protections that apply under applicable law or international conventions.

5. Quotations and pricing

Any freight rates, prices or estimates displayed on our website or communicated through our website are provided for information purposes unless expressly identified as a formal quotation. Formal quotations are subject to the terms, validity period, assumptions and conditions stated in the quotation. Prices may be affected by factors including:

• Changes in carrier rates
• Fuel and security surcharges
• Currency fluctuations
• Port or terminal charges
• Customs duties and taxes
• Changes in regulations
• Changes to cargo dimensions or weight
• Changes to the origin or destination
• Changes to the requested service
• Availability of vessels, aircraft, vehicles, containers or other equipment

A booking is only confirmed when ASL Worldwide has issued written confirmation.

6. Information provided by customers

When submitting an enquiry, quote request, booking request or other information through our website, you agree that the information provided is accurate and complete to the best of your knowledge. This may include information relating to your name and contact details, your company, cargo description, cargo weight and dimensions, origin and destination, required service, customs information and other information required to provide a quotation or service. You are responsible for ensuring that information supplied to us is accurate and complete. We may contact you where additional information is required to respond to an enquiry or provide our services.

7. Customs and regulatory requirements

Customers remain responsible for providing accurate information and documentation required for customs clearance and international transportation. Where ASL Worldwide provides customs clearance or related services, we may rely on information and documentation supplied by you or your appointed representatives. You are responsible for ensuring that your Goods and documentation comply with applicable customs, import, export, sanctions, licensing and other regulatory requirements. Additional terms may apply to customs clearance services.

8. Third party services

ASL Worldwide may use third party service providers to support the operation of our website or the delivery of our logistics services. These may include carriers, shipping lines, airlines, hauliers, warehouses, customs intermediaries, technology providers, payment providers and other logistics partners. Where third party services are used to provide your requested service, additional terms and conditions may apply.

9. Intellectual property

Unless otherwise stated, all content on this website is owned by or licensed to ASL Worldwide Ltd. This includes, but is not limited to, text, logos, branding, graphics, images, website design, page layouts, software and other materials published on the website. You may view and access the website for your own personal or legitimate business purposes. You must not reproduce, copy, modify, distribute, republish, sell or commercially exploit any website content without our prior written permission, except where permitted by law.

10. Website availability

We aim to keep our website available and operating correctly. However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors. We may suspend, withdraw, modify or discontinue any part of the website without notice where reasonably necessary, including for maintenance, security, technical updates or operational reasons.

11. External links

Our website may contain links to third party websites or services. These links are provided for convenience and information purposes. ASL Worldwide does not control or endorse third party websites unless expressly stated. We are not responsible for the content, availability, security or privacy practices of third party websites. You should review the terms and privacy policies of any third party website you visit.

12. Limitation of liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to the above, ASL Worldwide shall not be liable for losses that are indirect or consequential in nature, including loss of profit, loss of business, loss of revenue, loss of opportunity or loss of anticipated savings, except where such liability cannot legally be excluded.

Where you engage ASL Worldwide for freight forwarding, transport, customs clearance, warehousing or other logistics services, our liability will be governed by the specific terms and conditions applicable to those services, including any applicable trading conditions, carrier terms and mandatory international conventions.

13. Force majeure

ASL Worldwide shall not be responsible for any delay, interruption or failure to perform its obligations where the cause is outside our reasonable control. Such events may include, but are not limited to, natural disasters, severe weather, war or armed conflict, terrorism, industrial action, strikes, port congestion, carrier disruption, equipment shortages, government action, changes in law or regulation, customs restrictions, cyber incidents, epidemics or pandemics, and disruption to transport networks or infrastructure. Where such an event occurs, we will take reasonable steps to minimise its impact where practicable.

14. Privacy and cookies

Our collection and use of personal information is governed by our Privacy Policy. Our use of cookies and similar technologies is explained in our Cookies Policy. By using our website, you acknowledge that you have had the opportunity to review these policies.

15. Changes to these Terms

We may update these Terms from time to time to reflect changes to our website, services, business practices or legal requirements. The latest version will be published on this page with the date of the most recent update. Where you continue to use the website after updated Terms have been published, the updated Terms will apply to your future use of the website.

16. Governing law

These Terms and your use of our website are governed by the laws of England and Wales. Subject to any mandatory legal requirements, the courts of England and Wales shall have exclusive jurisdiction over disputes arising in connection with these Terms or your use of the website.

17. Contact us

If you have any questions about these Terms, please contact us:

ASL Worldwide Ltd